What is e-commerce site? Tech Easyer
What is an e-commerce website?
Much like a traditional physical retail store, e-commerce websites allow consumers and businesses to buy and sell to each other on a specific platform. But the main difference between e-commerce and physical commerce is that e-commerce transactions take place entirely over the Internet, rather than in a brick-and-mortar location.
Type of e-commerce sites
E-commerce is broad in scope, but the types of sites that host electronic transactions can be broken down based on the parties involved.
- Business-to-Consumer: Perhaps most familiar to the average person, a B2C site enables the exchange of goods or services between a business and a consumer, such as buying a t-shirt from your favorite online store.
- Business to Business: A B2B platform facilitates electronic transactions between two businesses. If you own a company that sells t-shirts, for example, you can buy those shirts from an online wholesaler.
- Business-to-Administration: A B2A site facilitates electronic exchange between a company and a public institution, such as a company website that designed your city's web portal, for example.
- Consumer-to-Consumer: A C2C site, often referred to as a marketplace, hosts the exchange of goods between 2 or more consumers. Examples include websites such as Etsy and eBay
- Consumer-to-Business: On a C2B site, individuals deliver goods or services to businesses. This could be a freelance SEO expert who works with companies in a specific industry or an influencer paid to promote a company's products.
- Consumer-to-Administration: Similar to B2A, this type of site allows a consumer to provide information, products, or services to public administration and government agencies—think of paying a parking ticket on your city's web portal.
Types of products sold through e-commerce
The digital component of e-commerce allows sellers to offer a wide range of products, some of which would not be possible to sell in a physical location.
physical product
Items such as clothing, furniture, food or supplies are tangible goods that can be stored in a warehouse. Sellers display products on their e-commerce websites, where customers can like, reserve or buy them. After the purchase, the business ships the item to the customer.
service
E-commerce sites are also a popular way to sell services like consulting, maintenance, tutoring, lessons and more. Whether you want to learn to code a website or are looking for an experienced trainer to help you fix your dog's annoying barking habit, there is no shortage of help available online.
Digital products
Digital products such as online courses, software, podcasts, music and e-books are also becoming increasingly popular on e-commerce sites. The rise of digital products has opened up a new avenue for learning skills on demand.
Adopt orders
If you are running a business that sells a product, your e-commerce site will surely be able to receive orders from your customers. This process can be complicated than your expectation. For each order, your site will be required:
- Record Customer Information (Name, Address etc.)
- Customers to collect acceptance of your services terms
- Count any applicable tax
- Apply coupon or discount
- Organize the order and tracking number
- Divide Delivery Details
- Process billing information
- Provide access to the payment gateway
Take the payment
Payment from your website should be a pause without a pause. Generally, the payment gateway allows customers to:
- Select the option of paying a payment
- Provide the credit card number and details like CVVs
- Use Multi Step Aithenship to pay protected payment
Handle the shipping and the logistics
Once your site is conducting the order and payment process for a customer, the next step is distributed.
As a seller, your goal is to ensure that customers get the right product in time and in perfect condition. To assist this process as well, you can handle yourself shipping and logistics or use a third party supplier. Your website should be able to start the process properly and consistently without considering which method you choose.
You must also have a process for taking items back to your site. Also known as the opposite logistics, this process is as important as shipping.